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Service Charge

Penalty for charging service charge
Case BriefsTribunals/Commissions/Regulatory Bodies

Chaayos Said the Service Charge Was Voluntary but Its Own Billing Software Said Otherwise: CCPA Imposes ₹50,000 Penalty

The CCPA observed that Chaayos has a substantial consumer reach and market presence as the restaurant has more than 180+ outlets in India, and levy of service charge by default on bill has the potential to affect a large number of consumers.

Published on July 21, 2026July 21, 2026By Editor
Leave a comment187 views
delhi high court
Case BriefsHigh Courts

Members of Federation of Hotel and Restaurant Associations of India shall use the term ‘staff contribution’ for the amount charged as ‘service charge’: Delhi High Court

“The menu cards shall specify in bold that after the payment of ‘Staff Contribution’, no further tip is necessary to be paid to the establishment, servers or restaurant staff.”

Published on September 8, 2023September 15, 2023By Editor
Leave a comment3414 views
Delhi High Court
Case BriefsHigh Courts

Delhi High Court stays CCPA ruling on levying service charges in hotels and restaurants as an unfair trade practice

Delhi High Court: Yashwant Varma, J. stayed the ruling passed in the form of guidelines by the Central Consumer Protection Authority (‘CCPA’)

Published on July 23, 2022July 29, 2022By Editor
Leave a comment4353 views
Legislation UpdatesNotifications

CCPA issues Guidelines to prohibit automatic levy of service charge in hotels and restaurants

On 04-07-2022, the Central Consumer Protection Authority (‘CCPA’) has issued Guidelines to prevent unfair trade practices and to protect the consumer interest

Published on July 5, 2022July 5, 2022By Bhumika Indulia
Leave a comment5022 views
AAR GST
Case BriefsTribunals/Commissions/Regulatory Bodies

Maharashtra AAR| No GST on ‘stipend’ paid to trainees

Maharashtra Authority for Advance Ruling: Rajiv Mangoo, Additional Commissioner of Central Tax & T.R. Ramani, Joint Commissioner of State Tax held that

Published on June 22, 2022August 5, 2022By Editor
Leave a comment3161 views
Legal RoundUpTribunals/Regulatory Bodies/Commissions Monthly Roundup

24 Reports to Read: Ola & Google’s Dominant Position, Service Charge, Medical Negligence, War Injury Pension and more | Tribunals and Commissions Roundup of January 2022

Appellate Tribunal for Electricity (APTEL) State commission disallows benefit of increase in the tariff based on the change in law provision; Tribunal

Published on February 2, 2022February 2, 2022By Bhumika Indulia
Leave a comment3596 views
District CourtHigh CourtsLegal RoundUpTribunals/Commissions/Regulatory Bodies

10 Legal Stories of the week: From High Courts, District Courts to Tribunals

Here are some of the interesting Legal Stories from Week 4 of January 2022 Bishop Franco Mulakkal; A victim of faction feud

Published on January 23, 2022January 24, 2022By Bhumika Indulia
Leave a comment3675 views
Case BriefsTribunals/Commissions/Regulatory Bodies

Consumer cannot be forced to pay “service charge” in a restaurant: Consumer Forum finds conduct of restaurant contrary to principles of Consumer Protection Act

District Consumer Disputes Redressal Commission, Kolkata Unit-II(Central): While holding against the service charge, charged by a restaurant, Coram of Swapan Kumar Mahanty

Published on January 19, 2022January 18, 2022By Bhumika Indulia
1 Comment6186 views
Hot Off The PressNews

Ministry of Finance | Factual position in respect to Service Charges levied by banks

There have been several media reports alluding to steep increase in service charges by certain Public Sector Banks (PSBs).  In this context,

Published on November 3, 2020November 3, 2020By Bhumika Indulia
1 Comment2587 views
Case BriefsHigh Courts

Cal HC | Labour Dispute| Duty of HC to only interfere in such matters where there is an egregious error in law

Calcutta High Court: Shekhar B. Saraf, J., while dismissing the present petition and upholding the interpretation placed by the Labour Court with

Published on February 18, 2020February 21, 2020By Bhumika Indulia
Leave a comment3225 views
Business NewsNews

Fair Trade Practices | Service charge despite GST

Charging of Service Tax is not valid. The Government in April 2017 issued guidelines on fair trade practices related to charging of

Published on February 5, 2019February 5, 2019By Bhumika Indulia
Leave a comment4498 views
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